Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: November 30, 2025

Introduction

Lead & Healthy Housing Conferences ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lhhconferences.com and use our services, including conference registration and related activities.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you visit our website.

Personal Information You Provide

  • Registration Information: When you register for a conference, we collect your name, email address, phone number, organization, job title, and attendance preferences.
  • Contact Information: When you contact us through our contact form, we collect your name, email address, phone number (optional), and the message you send us.
  • Payment Information: When you make a payment, our payment processor (Stripe) collects and processes your payment card information. We do not store your full payment card details on our servers.
  • Billing Information: We collect billing address and related information necessary to process your payment.

Automatically Collected Information

  • Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages viewed, and time spent on pages.
  • Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your conference registration
  • To communicate with you about your registration, the conference, and related events
  • To respond to your inquiries and provide customer support
  • To process payments and send payment confirmations
  • To send you important updates about the conference, such as schedule changes or additional information
  • To improve our website and services
  • To comply with legal obligations and protect our rights
  • To analyze usage patterns and trends to enhance user experience

Payment Processing

We use Stripe to process payments securely. When you make a payment through our website:

  • Your payment information is transmitted securely to Stripe
  • We do not store your full credit card details on our servers
  • Stripe handles all payment processing in accordance with PCI DSS standards
  • Stripe's privacy policy applies to the collection and use of your payment information

For more information about how Stripe handles your data, please review their Privacy Policy.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
  • With Your Consent: We may share your information with your explicit consent for specific purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Note: While we strive to protect your personal information, you are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you
  • Correction: You have the right to request correction of inaccurate or incomplete information
  • Deletion: You have the right to request deletion of your personal information, subject to certain exceptions
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used format

To exercise these rights, please contact us at info@lhhconferences.com.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lead and Healthy Housing Conferences

Join us in the fight against lead poisoning and the promotion of healthy housing for all communities. Together, we can create safer, healthier living environments.

Contact

info@lhhconferences.com

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